OUR RESPONSE. OUR RESPONSIBILITY
Car Rental COVID-19 FAQs
Is Enterprise open?
Yes. Enterprise is an essential services provider that remains open to meet critical transportation and personal mobility needs. We are committed and ready to help you get wherever you need to be.
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitising with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of kerbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up kerbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
How does car rental return work during the Coronavirus outbreak?
If you are currently renting a car with us, your local branch should be reaching out to you about options to return your rental vehicle. If you have any additional questions or are looking for more information, please call 0800 111 4312.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 0800 800 227 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Renting a Car at Newcastle International Airport (NCL)
Car Hire at Newcastle International Airport with Enterprise
Situated just six miles from Newcastle city centre, Newcastle International Airport handles just under 5 million passengers a year. As the north’s second busiest airport, it attracts travellers from across the north of England and southern Scotland.
To help clients reach their final destination as smoothly as possible, the nearest Enterprise-Rent-A-Car office is a couple of minutes’ walk away at Car Rental Village, Woolsington, Newcastle. Exit the terminal by the international arrivals door. Follow the signs for the medium stay parking area, and you will see Enterprise’s welcoming office.
When you hire a car at Enterprise, we're committed to giving you the vehicle you need with the service you expect at great value rates. Our hire car fleet is made up of modern and well-equipped manual and automatic transmission vehicles, so you can drive away with confidence. We're also proud to offer electric car rental, so you can do your bit for the planet without having to compromise on convenience. And, of course, our vehicles are always thoroughly cleaned, inside and out. Book with Enterprise today and enjoy excellent value on your ideal rental car.
A Wide Range of Car Rental Options
There are plenty of long-distance drives you might want to take your rental car on when you set off from Newcastle Airport. Enterprise has the right car for you, the range available includes cars of various sizes, as well as SUVs and people carriers, capable of carrying up to nine passengers. Our additional driver option means you can share the fun of driving, to make the journey even easier. What's more, we even offer the option of a sat nav to make finding your way there simple.
A Wide Van Hire Range
If you're planning to move a big load in the Newcastle area, then you should be thinking about van hire. Using the right-sized van, from a nippy Small size, right up to huge Luton and XL models, will make things easy. Luckily, it's easy to check out our entire range of rental vans when you use our simple online booking tool.
Things to do In and Around Newcastle International Airport
Visitors to Newcastle must visit the Quayside, full of fashionable eateries. For shoppers, there is a lot on offer in the city centre, but why not take advantage of the free parking at the Metrocentre? This retail paradise is the second largest shopping centre in the country, housing almost everything you could wish to buy.
Whether visiting Newcastle to enjoy the heritage, culture, nightlife and attractions of what is one of the north of England’s most vibrant and lively cities or on a round of hectic business meetings and conferences, Enterprise UK has a rental vehicle to suit your needs.
Driving Information in Newcastle International Airport
If your final destination is Newcastle City, leave Newcastle airport apron and pick up the A696 heading south. The city will be signposted; leave the A696 onto the A167 and you will be in the city centre in minutes. For those travelling farther afield, you can choose the A696 heading north; picking up the A68 will get you through to the Scottish Borders, while choosing the A1 from Newcastle City will have you in Edinburgh in a little over two hours. Wherever your journey takes you from the airport, Enterprise’s helpful staff can supply routes and maps to ensure a trouble-free journey to your final destination with your car rental.